Sign Up – Reach out to us via our website, email, or phone to begin the setup process.
Setup & Customization – We’ll work with you to set up your menu, configure order processing, and ensure a seamless integration for your restaurant.
Launch & Go Live – Once everything is ready, your online ordering system will be live, allowing guests to place orders directly through your website.
The setup process usually takes 2-3 weeks. We will need to type out and load your menus, determine how you want to receive orders and attach your merchant processing.
You will need either one or more of the following, depending on how you want to receive your orders: A web-enabled printer with Wi-Fi or a fax machine or an email address or a phone number to text to. In certain circumstances, we will be able to integrate into your current POS system. However, there may be a monthly fee associated. Please ask for more details.
Constant Cuisine offers a flexible pricing structure based on your needs:
✅ Startup Fee:
✅ Monthly Fee for Online Ordering:
There are no long-term contracts, and you can start with a low fixed cost until your business grows.
💬 Still have questions? Contact us, and we’ll be happy to help!
Constant Cuisine is designed to help you keep more of your hard-earned revenue by reducing the high costs of third-party ordering platforms. Here’s how:
✅ No High Commission Fees – Unlike third-party delivery apps that charge 20-30% per order, Constant Cuisine caps your cost at just 5% (only if your sales exceed $1,500 per month).
✅ Flat-Rate Pricing – If you’re just starting, you only pay $60 per month—no surprise fees, no hidden charges.
✅ Lower Payment Processing Costs – We offer preferred payment processing rates through Transgate Solutions, saving you even more on transaction fees.
✅ Control Over Your Customer Data – Unlike third-party platforms, you own your customer relationships, making it easier to market directly and drive repeat business without paying extra.
💡 Bottom Line: You keep more profit while offering the same convenient online ordering experience.
💬 Want to see how much you could save? Contact us for a personalized breakdown!
No. Constant Cuisine is 100% transparent with pricing—what you see is what you pay.
✅ Startup Fee: A one-time fee of $195 (or $495 if you need a printer).
✅ Monthly Fee: $60 per month, unless your sales exceed $1,500, in which case you pay 5% of transactions instead.
✅ POS Integration (Optional) – If you’d like to sync with your POS, we can explore integration options based on your system.
✅ No Extra Fees: No hidden charges, no surprise costs—just a straightforward pricing model designed to maximize your profits.
💬 Still have questions? We’re happy to go over the details with you!
Guests can place an order quickly and easily through your restaurant’s website or a custom online ordering link provided by Constant Cuisine. Here’s how it works:
1️⃣ Visit Your Online Ordering Page – Guests access your menu via your website.
2️⃣ Choose Pickup or Delivery – Guests select their preferred fulfillment option (if delivery is enabled).
3️⃣ Browse & Customize – They select their items, customize orders (if applicable), and add them to the cart.
4️⃣ Secure Checkout – They enter payment details and confirm their order.
5️⃣ Receive Order Confirmation – Both the guest and the restaurant receive instant order notifications.
💡 No third-party apps required! Guests order directly from you, keeping your brand front and center.
Restaurants receive orders instantly through one or more of the following methods, depending on their setup:
✅ On a Tablet or Computer – Orders appear in your Constant Cuisine dashboard in real time.
✅ Via a Receipt Printer – If connected, orders will print automatically on a Star Micronics TSP100III printer.
✅ By Email or SMS – Optional notifications can be sent to staff via email or text for added convenience.
✅ By Fax Machine - It's the old way of doing it, but it works just fine!
Once received, the restaurant can:
💡 Everything is designed for speed and efficiency, ensuring a seamless order-handling process.
No! Constant Cuisine works independently of your existing POS system, so you don’t need to switch or upgrade your current setup.
✅ Stand-Alone Online Ordering – Orders are managed through the Constant Cuisine dashboard and can be printed automatically on a Star Micronics TSP100III printer.
✅ Flexible Order Management – You can process orders using a tablet, computer, or even receive notifications via email or SMS.
✅ POS Integration (Optional) – If you’d like to sync with your POS, we can explore integration options based on your system.
💡 Bottom Line: You can keep your current POS while benefiting from direct online ordering with lower fees.
Payments from online orders are deposited directly into your bank account through our integrated payment processor, Transgate Solutions, or your current merchant services provider according to their terms and conditions.
✅ Fast Deposits – Funds are typically deposited within 1-2 business days, depending on your bank.
✅ Secure Transactions – All payments are processed through PCI-compliant systems, ensuring safe and secure transactions.
✅ Delivery Fee Tracking – If a guest pays a delivery fee, it is tracked within the Constant Cuisine dashboard so you can easily reconcile and pay DoorDash for the service.
✅ Real-Time Reporting – View transactions, delivery fees, and payout schedules in one place for easy bookkeeping.
💡 No middlemen, no delays—just fast, direct deposits and transparent fee tracking!
No! Constant Cuisine does not hold or process your funds directly. All payments are securely processed through your current Merchant Services provider or Transgate Solutions, our integrated payment processor.
✅ Funds go directly to your bank account – You receive deposits within 1-2 business days.
✅ Full transparency – You can track all transactions, delivery fees, and payouts in your Constant Cuisine dashboard.
✅ You control your revenue – Unlike other online order platforms That can hold your money for several weeks, in some cases, Constant Cuisine never withholds payments, ensuring you get paid quickly and reliably.
💡 Think of us as your online ordering platform—we facilitate the process, but your money stays in your control.
In almost every case, we can integrate directly with your payment processor, ensuring that payments are deposited to your account per your current Merchant Services agreement, or if you prefer, Constant Cuisine uses Transgate Solutions as its integrated payment processor.
✅ Preferred Pricing – You get access to exclusive, lower processing rates through our partnership with Transgate Solutions.
✅ Fast Deposits – Funds are typically deposited into your bank account within 1-2 business days.
✅ Secure & Reliable – Transactions are processed using PCI-compliant systems to protect both you and your customers.
✅ Seamless Integration – Payments are automatically tracked in the Constant Cuisine dashboard, including guest-paid delivery fees for easy reconciliation.
💡 No need to set up a separate payment processor—everything is built in and optimized to save you money!
Yes! Constant Cuisine can integrate with MOST POS systems for seamless order management.
✅ Full POS Integration – Orders can be automatically sent to your POS, reducing manual entry and improving efficiency.
✅ Reliable & Streamlined – Integrated orders flow directly into your existing workflow, just like in-house transactions.
✅ Monthly Integration Fee – There is a $115/month fee for POS integration to cover setup, maintenance, and ongoing support.
💡 Prefer to use Constant Cuisine as a stand-alone system? No problem! You can still manage orders through the Constant Cuisine dashboard or print them directly to a Star Micronics TSP100III printer.
✅ Stand-Alone Online Ordering – Orders are managed through the Constant Cuisine dashboard and can be printed directly to a Star Micronics TSP100III printer.
✅ POS Integration (Case-by-Case) – While Constant Cuisine does not automatically sync with all POS systems, we are happy to explore integration options based on your specific setup.
✅ Flexible Order Management – Orders can be accessed from a tablet, computer, email, or SMS notifications for easy processing.
📩 Interested in integrating with your POS? Contact us to check compatibility and get started!
Constant Cuisine is flexible and works with multiple devices, so you can choose what fits your restaurant best.
✅ Tablet or Computer – Access and manage orders through the Constant Cuisine dashboard on any internet-connected device.
✅ Receipt Printer (Optional) – Orders can be printed automatically using a Star Micronics TSP100III printer.
✅ Email or SMS Notifications – Receive order alerts on your phone or email to stay updated in real time.
✅ By Fax Machine - It's the old way of doing it, but it works just fine!
💡 No expensive hardware required! If you have a tablet, computer, or compatible printer, you’re ready to go.
📩 Need help selecting the right setup? Contact us, and we’ll guide you through the best options!
Constant Cuisine is a standalone online ordering platform designed to replace or complement your existing system.
✅ Full Replacement – If you're looking to switch from a third-party service, Constant Cuisine provides a cost-effective, low-fee alternative with full control over your orders and customer data.
✅ Side-by-Side Operation – If you want to keep your current online ordering system, you can run Constant Cuisine alongside it, offering guests an additional ordering option with lower fees.
✅ POS Integration Available – If your current system integrates with your POS, we can explore integration options for a seamless transition ($115/month POS integration fee applies).
💡 Not sure if Constant Cuisine is the right fit? Contact us, and we’ll help assess your setup!
We’ve got you covered! Constant Cuisine offers full support to ensure your menu is set up correctly and optimized for online ordering.
✅ Guided Setup – Our team will assist you in uploading and organizing your menu, including item descriptions, pricing, and images.
✅ Customization Options – Need modifications for special requests, add-ons, or combos? We’ll help configure your menu to match your restaurant’s needs.
✅ Ongoing Support – If you ever need to update or adjust your menu, just reach out—we’re here to help!
💡 Need hands-on assistance? Contact us, and we’ll walk you through the process step by step!
📩 Support Contact: Joe Kotler (860) 918-4515
Our team is here to help! If you need assistance with setup, troubleshooting, or general questions, you can reach us through the following channels:
📩 Email Support: jdkotler@constantcuisine.net
📞 Phone Support: (860) 918-4515
💬 Live Chat: Available on our website during business hours. Please look for the talk bubble at the bottom right of any page on our site.
✅ Fast Response Times – We strive to respond to all inquiries as quickly as possible to keep your system running smoothly.
✅ Dedicated Assistance – Whether it's menu updates, printer setup, or POS integration, we’re ready to help.
💡 Need immediate help? Reach out now, and we’ll get you back on track!
Yes! While Transgate Solutions is our preferred payment processor—offering exclusive lower rates and seamless integration—we understand that some restaurants may prefer to use a different provider.
✅ Flexibility – You can use your preferred payment processor, and we’ll help ensure a smooth transition.
✅ Preferred Pricing with Transgate – If you choose Transgate, you’ll receive competitive processing rates and built-in support.
✅ Seamless Order Management – Regardless of your payment processor, Constant Cuisine will continue to manage your online orders efficiently.
💡 Interested in exploring other options? Let’s chat, and we’ll work with you to make it happen!